Terms of Service

01 Agreement to these terms

These Terms of Service ("Terms") are a legal agreement between you and Aavin Labs, LLC ("Aavin Labs", "we", "us") and govern your use of our website at aavinlabs.com and our email client application, Aether Mail (together, the "Services"). By downloading, accessing, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

02 Eligibility

You must be at least 13 years old to use the Services, and old enough to form a binding contract in your jurisdiction. The Services are not directed to children under 13. If you use the Services on behalf of an organization, you represent that you are authorized to accept these Terms on its behalf.

03 The Services

Aether Mail is an email client that connects directly from your device to the mail servers you configure (via IMAP, POP3, or SMTP) and to the AI provider you choose. The Services are provided to help you read, manage, and act on your own email. We provide the application and website; we do not provide email hosting, mail accounts, or AI model services, which you obtain from third parties of your choosing.

04 Your accounts and credentials

You are responsible for the mail account credentials, server settings, and any account you create with us, and for keeping them accurate and secure. Your mail credentials and settings are stored locally on your device, as described in our Privacy Policy. You are responsible for all activity that occurs through your credentials, and for maintaining the security of your device.

05 Bring-your-own-key (BYOK) and AI features

Aether Mail lets you connect your own API key for a third-party AI provider (for example Anthropic, OpenAI, Google, or DeepSeek). You acknowledge and agree that:

• You are solely responsible for obtaining your own AI provider key, for keeping it secure, and for all usage, fees, and charges your provider bills against it.
• When you use AI features, content you choose to send (such as message text) is transmitted directly from your device to your chosen provider and is processed under that provider's own terms and privacy policy. We do not control, and are not responsible for, those third-party providers.
• You are responsible for complying with the terms and acceptable-use policies of any AI provider and mail provider you connect.
• AI-generated output can be inaccurate or incomplete. You are responsible for reviewing AI output before relying on or acting on it.

06 Acceptable use

You agree not to use the Services to:

• violate any law, regulation, or the rights of others;
• send spam, phishing, malware, or other unsolicited or harmful communications;
• gain unauthorized access to any system, account, or data, or interfere with or disrupt the Services;
• reverse engineer, decompile, or attempt to extract source code except to the extent this restriction is prohibited by applicable law;
• resell, sublicense, or commercially exploit the Services except as expressly permitted; or
• use the Services in any sanctioned jurisdiction or in violation of applicable export or sanctions laws.

07 Purchases, subscriptions, and billing

Some features may require a one-time purchase or subscription. Purchases made through the App are processed by Apple and are subject to the App Store's terms, including Apple's billing, renewal, and refund policies. Purchases made through our website are handled by our third-party payment processor. Prices and available plans may change; we will give notice of material changes where required. Except where required by law or the applicable store's policy, payments are non-refundable.

08 Intellectual property and license

The Services, including the Aether Mail application, the aavinlabs.com website, and all related software, text, and design, are owned by Aavin Labs or its licensors and are protected by intellectual property laws. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Services for their intended purpose. Your email content and the data in your mail accounts remain yours; we claim no ownership of them.

09 Third-party services

The Services interoperate with third parties you choose and control — your mail providers, your AI provider, the app store, and payment processors. Your use of those services is governed by their terms and privacy policies. We are not responsible for third-party services, their availability, or their acts or omissions.

10 Disclaimers

The Services are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free, or that AI output or email delivery will be accurate, timely, or reliable. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

11 Limitation of liability

To the maximum extent permitted by law, Aavin Labs and its owners, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or related to your use of (or inability to use) the Services. To the maximum extent permitted by law, our total liability for any claim relating to the Services will not exceed the greater of the amount you paid us for the Services in the twelve months before the claim, or fifty U.S. dollars (US$50). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

12 Indemnification

You agree to indemnify and hold harmless Aavin Labs from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Services, your content, your connected third-party services, or your violation of these Terms or of applicable law.

13 Termination

You may stop using the Services at any time and delete the App. We may suspend or terminate your access to the Services if you violate these Terms or if we discontinue the Services. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and indemnification) will survive.

14 Changes to these terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect means you accept the updated Terms.

15 Governing law

These Terms are governed by the laws of the State of California and the United States, without regard to conflict-of-laws rules. Subject to the binding arbitration provision below, the parties submit to the exclusive jurisdiction of the state and federal courts located in San Francisco, California, and you consent to venue in those courts, except where applicable law provides otherwise.

16 Binding arbitration and class-action waiver

Please read this section carefully — it affects how disputes are resolved and limits your rights.

• Agreement to arbitrate. You and Aavin Labs agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by final and binding arbitration on an individual basis, rather than in court, except as stated below. This agreement to arbitrate is governed by the Federal Arbitration Act.
• Arbitration process. The arbitration will be administered by a recognized arbitration provider under its applicable consumer arbitration rules, before a single arbitrator. The seat of arbitration will be San Francisco, California, and the arbitration will be conducted in English. The arbitrator's award may be entered in any court of competent jurisdiction.
• Class-action waiver. You and Aavin Labs agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.
• Exceptions. Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or equitable relief in court to protect its intellectual property or address unauthorized access to or misuse of the Services.
• Opt-out. You may opt out of this arbitration and class-waiver agreement by sending written notice to [email protected] within 30 days of first accepting these Terms. If you opt out, the governing-law and venue provisions in Section 15 apply to disputes between you and Aavin Labs.
• Severability. If the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court rather than arbitration; the remainder of this section survives.

17 Contact

Questions about these Terms? Reach us at [email protected]. Aavin Labs, LLC, 28 Geary St, Ste 650-1871, San Francisco, CA 94108, USA.